Allow your camera and microphone
- Select Enable & record and allow the browser’s permission request. A video question needs both camera and microphone access; an audio question needs the microphone.
- If access was blocked, open this site’s permissions in your browser settings and allow the relevant device. Check that a camera or microphone is connected and available.
- If browser recording is unavailable, use Or upload an existing video or audio file. The alternative appears below the recorder when a recording is not being saved.
Check the file before uploading
- Video uploads accept MP4 or WebM. Audio uploads accept supported MP3, M4A, WAV, WebM, and OGG files.
- Use the size limit shown below the upload control. Hosted video allows up to 50 MB; hosted audio allows up to 20 MB.
- The recording must be within the question’s duration limit. Renaming a file does not change its format or length.
If an upload stops or is still processing
- Keep the interview tab open. An unsaved recording preview lives in this page and may be lost if you reload or close it.
- Restore your connection, then use Retry upload when it appears. Keep the original file if you uploaded one.
- If the message says the recording is still processing, retry to check its status. You do not need to immediately record another take.
- Wait for Response saved before continuing to the next question. A progress bar at 100% can still mean the recording is being checked.
When the employer needs to help
An unavailable interview, an expired session, exhausted retakes, or a workspace allowance message may need the employer’s attention. Contact the person who sent your link and include the message you see, without sending private recordings through an unrelated channel.